The Santa Clarita Valley Signal
26330 Diamond Place Suite #100, Santa Clarita, CA 91350
Advertising & News: (661)259-1234
Office Hours: Monday to Friday 8:00AM-5:00PM
Founded in 1919 as a community newspaper serving the Santa Clarita Valley in northern Los Angeles County, The Signal is a thriving multimedia corporation offering some 280,000 residents a daily local newspaper, monthly and periodic topical magazines and the go-to website for local news and information.
The Santa Clarita Valley is an upscale suburban, mostly planned community ranked among the six wealthiest cities in the state of California, according to a census-based survey conducted by a national business journal. With more than 80 percent of its residential population made up of families, the Santa Clarita Valley is among the fastest-growing regions in Southern California and among the safest communities in the United States.
The Signal’s award-winning newspaper covers local news, sports and community activities throughout the Santa Clarita Valley including Newhall, Valencia, Saugus, Canyon Country, Stevenson Ranch, Castaic, Val Verde and Agua Dulce.
In 2011 The Signal won first-place honors from the California Newspaper Publishers Association for newspapers throughout California in its circulation category for local news coverage, special sections, investigative news reporting, feature writing, environmental/agricultural reporting and writing.
Its sports section is regularly singled out for distinction. In 2009 and 2010, The Signal has won individual and section awards from the California Newspaper Publishers Association for writing and special sections.
The Signal’s website, which received a first-place award from the California Newspaper Publishers Association in 2010, is the most-visited website in the Santa Clarita Valley.
The Signal’s acclaimed special sections include the weekly ConnectSCV arts, entertainment and dining guide, the monthly Santa Clarita Valley Business Journal and Santa Clarita Valley Parent Times; bimonthly Health & Wellness and numerous yearly publications including Welcome, Progress, “How to” and the “Best of the Santa Clarita Valley.”
We at The Signal look ahead to another 100-plus years of service to the Santa Clarita Valley as the community continues growing to a projected 2025 population of 350,000.
DEPARTMENTS & STAFF
CREATIVE & GRAPHIC DESIGN
SALES & ADVERTISING
ADMINISTRATIVE & SUPPORT
FREQUENTLY ASKED QUESTIONS
Founded in 1919, The Signal is a five-day daily newspaper serving the entire north Los Angeles County area known as the Santa Clarita Valley. The valley consists of the city of Santa Clarita, and the communities of Newhall, Valencia, Saugus, Canyon Country, Stevenson Ranch, Castaic, Val Verde, Agua Dulce and Acton.
Yes. We are always looking for local news. Contact the newsroom here.
Online, you can add items to our calendar of events by going to the “COMMUNITY” section and following the prompts for posting an event. For print publication, mail details of your event to Community Events, The Signal, 24000 Creekside Road, Santa Clarita, CA 91355, or email to the appropriate department in our newsroom by using the “CONTACT” button at the top of the Home page. All items submitted are subject to review and editing, and not all items can be published or posted online.
The cost for paid obituaries depends upon the number of characters with spaces and are taken by our classified department, with a rate of $75 per 1,000 characters (or part thereof) per day, plus $25 if a picture of the deceased is included. For more information please email [email protected] or call 661-259-1234×569.
If your carrier should miss you, call our circulation department at 661-259-1000 Monday-Friday between the hours of 8 a.m. and 5 p.m.; Saturdays 7 a.m.-noon, and we will have a paper delivered to you if you reside in the Santa Clarita Valley. For same day re-delivery Monday through Friday, call before 10 a.m. and Saturday before 11 a.m. If you notify us outside of these hours or if you live outside of the SCV we will credit your account for the non-delivery.
Yes, call our circulation department Monday-Friday between the hours of 8 a.m. and 5 p.m.; Saturdays 7 a.m.-noon and you can select from three available options: Vacation Stop: Your carrier will be asked to stop delivery during the time you’re away and your account will be credited for the days delivery is suspended by extending your current expiration date. Vacation Pac: Your carrier will be asked to save all papers while you’re away and deliver them all when you return. Vacation Donation: We will donate your papers while you’re away to Newspapers In Education for use by classroom students. All this can also be done online.
Yes, please contact our circulation department at 661-259-1000 or click on the circulation link on our home page to make the necessary arrangements online.
USER ACCOUNT SUPPORT
For help with your user account and experience on www.signalscv.com please fill out one of the forms below and a representative from The Signal will get back to you as soon as possible.
REPORT AN ISSUE WITH YOUR ACCOUNT
REPORT AN OFFENSIVE OR INAPPROPRIATE COMMENT
SUBMIT WEBSITE FEEDBACK
CIRCULATION & DELIVERY SUPPORT
For help with your newspaper subscription service please fill out one of the forms below and a representative from The Signal will get back to you as soon as possible.
REPORT A DELIVERY PROBLEM
SCHEDULE A VACATION STOP
ORDER PREVIOUS SIGNAL ISSUES
The Signal newspaper is five days per week and runs Tuesday through Saturday).
A morning edition, The Signal serves the Santa Clarita Valley and includes the following zip codes: 91321, 91350, 91351, 91354, 91355, 91381, 91384, 91387 and 91390.
A draft with pricing will be emailed.
After the draft is approved & any changes are made, then payment is collected. (Prepayment required; we accept all major credit cards).
A receipt generated by our accounting department will be emailed once the process is complete, along with the link to our online obituary page.
- For Tuesday Publication – 11 a.m. Friday
- For Wednesday Publication – 11 a.m. Monday
- For Thursday Publication – 11 a.m. Tuesday
- For Friday Publication – 11 a.m. Wednesday
- For Saturday Publication – 11 a.m. Thursday
(Saturday is an enhanced “Weekend” edition, is the largest circulation day during the week)
- Pricing starts at $105 per day for up to 1000 characters w/spaces (NOT words).
- $.075 for each additional character.
- Add $25 per day per photo (attach a B/W or color jpeg –full size; our graphics dept will crop if necessary) or bring in a good quality photo we can scan (no grainy copies).
- Add $25 per emblem/logo for military or civil service. There is a 10% discount off for each additional publication day.
- The notice will also be listed for 30 days on the Legacy site for guests to view and sign the guest book; please visit the obituary tab at signalscv.com.
Children should always get permission from their parents before sending any information about themselves (such as their names, email addresses, and phone numbers) over the Internet, to us or to anyone else. We won’t knowingly allow anyone under 13 to register with our site or to provide any other personally identifying information. If you’re under 13, please do not provide us with any personally identifying information about yourself (such as your name, your email address or your phone number).
TYPES OF DATA COLLECTED
Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Cookies; Usage Data; first name; last name; phone number; address; email address; country; city.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by The Signal (signalscv.com) is mandatory and failure to provide this Data may make it impossible for The Signal to provide its services. In cases where The Signal specifically state that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact The Signal at signalscv.com/contact.
Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party’s consent to provide the Data to The Signal.
MODE AND PLACE OF PROCESSING THE DATA
Methods of processing
The Signal takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to The Signal, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by The Signal. The updated list of these parties may be requested from The Signal at any time.
Legal basis of processing
The Signal may process Personal Data relating to Users if one of the following applies:
· Users have given their consent for one or more specific purposes. Note: Under some legislations The Signal may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
· provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
· processing is necessary for compliance with a legal obligation to which The Signal is subject;
· processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in The Signal;
· processing is necessary for the purposes of the legitimate interests pursued by The Signal or by a third party.
In any case, The Signal will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
The Data is processed at The Signal’s operating offices and in any other places where the parties involved in the processing are located.
Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by The Signal to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with The Signal using the information provided in the contact section.
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
· Personal Data collected for purposes related to the performance of a contract between The Signal and the User shall be retained until such contract has been fully performed.
· Personal Data collected for the purposes of The Signal’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by The Signal within the relevant sections of this document or by contacting The Signal.The Signal may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, The Signal may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The purposes of processing
The Data concerning the User is collected to allow The Signal to provide its Services, as well as for the following purposes: Displaying content from external platforms, Managing data collection and online surveys and Interaction with external social networks and platforms.
Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Displaying content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
YouTube video widget (Google LLC)
YouTube is a video content visualization service provided by Google LLC that allows this Application to incorporate content of this kind on its pages.
Personal Data collected: Cookies; Usage Data.
Interaction with external social networks and platforms
This type of service allows interaction with social networks or other external platforms directly from the pages of this Application.
The interaction and information obtained through this Application are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
It is recommended to log out from the respective services in order to make sure that the processed data on this Website isn’t being connected back to the User’s profile.
Twitter Tweet button and social widgets (Twitter, Inc.)
The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.
Personal Data collected: Cookies; Usage Data.
Facebook Like button and social widgets (Facebook, Inc.)
The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.
Personal Data collected: Cookies; Usage Data.
Managing data collection and online surveys
This type of service allows this Website to manage the creation, deployment, administration, distribution and analysis of online forms and surveys in order to collect, save and reuse Data from any responding Users.
The Personal Data collected depend on the information asked and provided by the Users in the corresponding online form.
These services may be integrated with a wide range of third-party services to enable The Signal to take subsequent steps with the Data processed – e.g. managing contacts, sending messages, analytics, advertising and payment processing.
Wufoo (SurveyMonkey Inc.)
Wufoo is a form builder and data collection platform provided by SurveyMonkey Inc.
The services contained in this section enable The Signal to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics (Google LLC)
Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies; Usage Data.
Managing contacts and sending messages
This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
OneSignal (Lilomi, Inc.)
OneSignal is a message sending service provided by Lilomi, Inc.
OneSignal allows The Signal to send messages and notifications to Users across platforms such as Android, iOS, and the web.
Messages can be sent to single devices, groups of devices, or specific topics or User segments. Depending on the permissions granted to this Website, the Data collected may also include precise location (i.e. GPS-level data) or WiFi information, apps installed and enabled on the User’s device. This Website uses identifiers for mobile devices (including Android Advertising ID or Advertising Identifier for iOS, respectively) and technologies similar to cookies to run the OneSignal service.
Push notifications opt-out
Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then changing those settings for some or all of the apps on the particular device.
Interest-based advertising opt-out
Users may opt-out of OneSignal advertising features through applicable device settings, such as the device advertising settings for mobile phones. Different device configurations, or updates to devices, may affect or change how these indicated settings work.
Mailchimp (The Rocket Science Group LLC)
Mailchimp is an email address management and message sending service provided by The Rocket Science Group LLC.
Personal Data collected: email address; first name; last name; various types of Data.
Contacting the User
Contact form (this Website)
By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal Data collected: email address; first name; last name; various types of Data.
Content commenting services allow Users to make and publish their comments on the contents of this Application.
Depending on the settings chosen by The Signal, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.
Disqus is a content commenting service provided by Big Heads Labs Inc.
Platform services and hosting
These services have the purpose of hosting and running key components of this Application, therefore allowing the provision of this Application from within a unified platform. Such platforms provide a wide range of tools to The Signal – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data.
Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
Apple App Store (Apple Inc.)
This Application is distributed on Apple’s App Store, a platform for the distribution of mobile apps, provided by Apple Inc.
By virtue of being distributed via this app store, Apple collects basic analytics and provides reporting features that enables The Signal to view usage analytics data and measure the performance of this Application.
Much of this information is processed on an opt-in basis.
Users may opt-out of this analytics feature directly through their device settings. More information on how to manage analysis settings can be found on this page.
Personal Data collected: Usage Data.
Registration and authentication
By registering or authenticating, Users allow this Application to identify them and give them access to dedicated services.
Depending on what is described below, third parties may provide registration and authentication services. In this case, this
Application will be able to access some Data, stored by these third-party services, for registration or identification purposes.
Direct registration (this Website)
The User registers by filling out the registration form and providing the Personal Data directly to this Application.
Personal Data collected: address; email address; first name; last name; password; username; various types of Data.
The rights of Users
Users may exercise certain rights regarding their Data processed by The Signal.
In particular, Users have the right to do the following:
· Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
· Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
· Access their Data. Users have the right to learn if Data is being processed by The Signal, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
· Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
· Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, The Signal will not process their Data for any purpose other than storing it.
· Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from The Signal.
· Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
· Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in The Signal or for the purposes of the legitimate interests pursued by The Signal, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether The Signal is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights can be directed to The Signal through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by The Signal as early as possible and always within one month.
Additional information about Data collection and processing
The User’s Personal Data may be used for legal purposes by The Signal in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that The Signal may be required to reveal personal data upon request of public authorities.
Additional information about User’s Personal Data
System logs and maintenance
For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from The Signal at any time. Please see the contact information at the beginning of this document.
How “Do Not Track” requests are handled
This Website does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
Should the changes affect processing activities performed on the basis of the User’s consent, The Signal shall collect new consent from the User, where required.
Definitions and Legal References
Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Website) and the details about the path followed within the Website with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.
The individual using this Application who, unless otherwise specified, coincides with the Data Subject.
The natural person to whom the Personal Data refers.
Data Processor (or Data Supervisor)
Data Controller (or The Signal)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is The Signal of this Website.
This Website (or Application)
The means by which the Personal Data of the User is collected and processed.
The service provided by this Application as described in the relative terms (if available) and on this site/application.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Small sets of data stored in the User’s device.
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
Some users have asked for more clarification on what we allow and don’t allow on SignalSCV.com’s story comments and blogs.
We hope what follows will give insight into how we moderate comment posts and also offer assurance that we don’t moderate posts arbitrarily.
First, there are a few things to bear in mind as you read:
- All users must have their first and last names displayed for your account profile and comments to be approved. (Click Here To Change Your Display Name)
- We don’t prescreen posts. Posts that violate our policies get on our site as a result. The best response to this is to report the abuse by clicking the link at the bottom of the article, in the comments description area, to make us aware of it. When we say “we remove those posts” or “such posts are not allowed,” it means that we will remove them when we see them or when they are brought to our attention.
- We don’t moderate posts on the basis of whether we agree with them.
- We don’t edit posts. If any part of a post is a violation, the entire post – even parts that aren’t in violation – are removed.
- If users want an explanation for why a post was removed or why a user was banned, they must ask for it by contacting us at [email protected] and specifying the issue and the article’s Web address (URL).
We try to remove as few posts as possible. As such, we have only seven simple policies a user must follow when posting something:
- No profane or vulgar words or phrases.
- No slurs.
- No calls for violence or harassment.
- No potentially libelous statements.
- No personal attacks on other users.
- No printing of copyrighted material.
- No advertising or spam.
Posts that violate one or more of the above policies are removed. Sometimes we see posts on our own that we remove. Most often, we respond to abuse reports. A user will be banned after the first violation. There are no second chances.
We’ll now expand upon each of the seven policies:
- NO PROFANE OR VULGAR WORDS OR PHRASES
Profane or vulgar words are not allowed. We’re not going to list them here. Start with George Carlin’s “Seven Dirty Words You Can’t Say on Television.”
If a profane or vulgar word is found in any post, the entire post is removed.
- NO SLURS
We don’t allow slurs based on race, gender, ethnicity, age, disability or sexual orientation.
- NO CALLS FOR VIOLENCE OR HARASSMENT
Any post advocating unlawful violence or harassment against a person or group will be removed. Some users may try to wiggle around this rule by “posting factual information” or indirectly advocating violence. We don’t allow that either.
Here are some examples of violations of this rule:
- Calls to “round them up”: Posts saying things like, “I wish someone would just take all of those people back to Chicago” or “I think we should ship them back to Africa,” etc. will be removed. It’s a fine line, but we think that’s advocating violence.
- Indirect advocacy of violence: Posts to the effect of, “I wouldn’t be sad if the whole neighborhood burned to the ground” will be removed. We believe that’s too close to ACTUALLY burning the neighborhood to the ground, or urging someone else to do it.
- Affiliation with known hate groups: We do not allow posts that express an affiliation or affinity for a known hate group, including but not limited to Nazis, Skinheads, al Qaeda, or the Ku Klux Klan. It is our view that association with these groups constitutes a de facto advocacy of violence. Users who have swastikas for avatars, use various secret codes about Hitler’s birth, post images of flaming crosses, etc., will be banned.
- “Outing” other users: Posts that contain personal information about other users, such as real names, phone numbers, e-mail addresses, home addresses, etc., will be removed. We view posting such “factual information” as a tacit way of encouraging harassment or violence against other users.
- NO POTENTIALLY LIBELOUS STATEMENTS
In the United States, libel is considered to be the malicious act of publishing information known to be inaccurate that is damaging to a party’s reputation. Libel is also the malicious publishing of inaccurate information that is damaging to a party’s reputation without making a reasonable attempt to confirm its truthfulness. Whether something actually is libelous is determined by a court. We will remove posts that have even the potential of being libelous.
If a user makes a statement of fact on our site that could be potentially damaging to someone’s reputation, and we are not immediately able to verify the accuracy of the facts presented, we remove it.
The key here is “potentially.” It doesn’t matter if the user’s statement is ultimately true. If we aren’t able to verify it, it is removed. It doesn’t matter if the statement caused or could cause actual damage. If the potential is there, we remove those posts.
For example, if a user posts, “It doesn’t surprise me that he got arrested. I went to high school with him, and he was way into drugs and crime,” we will remove that post. There is no way for us to immediately verify whether such a statement is true.
- NO PERSONAL ATTACKS ON OTHER USERS
On SignalSCV.com, we want to promote civil discussion. Disagreements are fine and expected, but name-calling, flame wars, baiting other users, etc., are not allowed.
A classic example of a personal attack is a post that starts with, “I’ll bet you’re the kind of person who…” and then descends into a list of unflattering characteristics.
Another classic example are the useless, throwaway posts such as, “Why don’t you gay-marry me, stud?” that are just designed to insult or inflame.
More common are posts that simply devolve into a personal back-and-forth between users. There can be a fine line between when users stop arguing about issues and start attacking each other, but usually once the line is crossed, it becomes clear that users need to take their discussion offline. Other users have no interest in reading personal arguments between users.
Another example is users who use our site to carry on a dispute. We don’t allow users to use our site to vent about how they were short-changed by a business, for example. We also don’t allow members of feuding families to fight with each other on our site.
- NO PRINTING OF COPYRIGHTED MATERIAL If we suspect that a user is simply reprinting something from another source without attribution, or that a user’s words are somehow not his or her own, we will remove that comment.
- NO ADVERTISING OR SPAM The “No Advertising” rule is pretty clear cut. Most often, it comes in the form of automated posts by spam-bots. There is one other form of spam, however, that we don’t allow: The posting of the same comment over and over in multiple places. If a user makes the same comment and post it on every available story, all posts will be removed.
OTHER REASONS FOR BLOCKING COMMENTS Sometimes comments are removed for reasons other than for violating the seven policies. Sometimes, comments removed for these reasons don’t count against the user, but they may.
- Quoting a removed post. Sometimes users will quote a post that may have been removed for a violation. In an effort to remove the offending post entirely, we will have to remove the post that quotes the removed post as well, even if the quoting post doesn’t contain a violation.
- Comments in another language. Some users will post in a language other than English to get around various policies. Anything in a non-English language is blocked, even if the post doesn’t violate any policies.
- Identifying people The Signal or SignalSCV.com has chosen not to. It is Signal policy not to identify rape victims or minors who have been charged with misdemeanor crimes. Although such information may be publicly available, we don’t allow users to post it.
- Posts that question or disagree with our moderation guidelines. Users with a question or concern about how something was handled by the moderators should contact us via e-mail at [email protected] Comments about moderation in any other forum will be removed.
- Comments in poor taste. This is a gray area, to be sure. Posts that are designed merely to be insulting or comical at the expense of others are often done in poor taste. For example, on a story about a teenager who just died in a car crash, a user might post a comment about how we need tougher restrictions on underage drinking or on teen driving. It is insensitive to the family of the teenager, and often times the cause of the accident isn’t known and might have nothing to do with the poster’s issues. Also, posts celebrating the death of a citizen, especially on an obituary.
WHAT IS ALLOWED?
Some users complain about posts that don’t break any of the seven policies. What is important to remember is that we don’t remove posts based on their intellectual content or their political point of view.
As such, before reporting a post as abusive, or before calling us or writing an angry Letter to the Editor, users should ask themselves if the post really does break one of the seven policies, or if it is just something with which you don’t agree.
Perhaps it is helpful to list the kinds of posts that we won’t remove, assuming the posts don’t also fit into any of the seven categories already mentioned. We don’t remove:
- Posts that are unpopular.
- Posts that go off on a tangent (so long as they generally follow the flow of conversation)
- Posts that “attack” public figures.
We follow these general policies regarding banning users:
- Users who violate The Signal’s comment policy will be banned after the first offense. There are no second chances.
- Users we think are masquerading as someone they are not are banned.
- Trolls (i.e. users pretending to be a [blank] just to make [blank]s look foolish) are banned.
- Sockpuppets (users who create and post under multiple user identities) are banned.
- Users who keep coming back after being banned are banned again as soon as we are able to determine who they are.
- Users who continuously make bogus abuse reports are banned. Basically, anyone trying to game the system to their advantage or create extra work for the website administrators is banned.
Bottom line: SignalSCV.com has the right to allow or remove anything for any reason at any time from the website, without explanation.
However, we do not remove comments arbitrarily. If a comment was removed, users can be assured the comment was in violation of one or more of the above-stated policies.
Still, we are sometimes accused of “censorship” for removing posts or banning users. Such accusations are incorrect.
Censorship is when the government controls your freedom of speech. We are not the government, and we have no control over your freedom of speech. If we don’t allow your post here, your free speech remains perfectly intact. You are free to start your own website or blog. Hand out leaflets. Shout on a street corner. Buy television time.
Our only agenda is providing a forum for civil, thoughtful discourse among SignalSCV.com’s users about the stories we publish, and that affect our lives as residents of the Santa Clarita Valley.
We invite your comments. E-mail [email protected]