
Ken Keller: How do I increase employee engagement?
Dear Ken Keller, This has to be a common issue among owners that read your column: What do I need to do so that my employees are more engaged in

Dear Ken Keller, This has to be a common issue among owners that read your column: What do I need to do so that my employees are more engaged in

Dear Ken Keller, Several years ago I signed a multi-year contract with a large company. In exchange for providing a certain item, at a set price, I would get a

Dear Ken Keller, For the first time in my life I feel like I am getting older (not old!) and as much as I love this company I have built,

Dear Ken Keller, I’ve held off writing to you because my situation is different from other owners that have written to you. My business is struggling and I am struggling.

Dear Ken Keller, I own and operate a quick service restaurant. For many years I have hired teenagers, aged 16 and older, to work in my business. I thought I

Dear Ken Keller, How do I keep my overhead down? It seems to be growing despite my best attempts to keep it under control. – David C. Dear David: Your

Dear Ken Keller, I can’t believe that after all these years I am still dealing with employees that arrive late to work every day. It’s driving me nuts. Setting aside