Henry Mayo earns Four-Star ranking in national Hospital Compare survey

Signal file photo Henry Mayo president and CEO Roger Seaver watches as the final beam is lowered into place atop the hospital's patient tower during a Top Out ceremony on Tuesday, May 24, 2017. Katharine Lotze/The Signal

Henry Mayo Newhall Hospital garnered a Four-Star Ranking based on the recent Hospital Compare evaluations, which are published online.

Henry Mayo officials noted no other hospital within a 20-mile radius of Santa Clarita obtained a four-star ranking, and the recent update is a one-star improvement from the local hospital’s previous rank in the national survey of health care facilities.

Click here for the government’s Medicare website that contains all the rankings.

“This is a significant accomplishment and a great testament to our employees and our medical staff,” said Roger Seaver, Henry Mayo CEO. “Our community deserves great care. We will use this award to redouble our efforts to make Henry Mayo the highest-quality hospital in California.”

There were 74 ranked hospitals on the list, and of them, six achieved a Five-Star ranking, including Cedars-Sinai Medical Center.

Los Angeles Olive View UCLA Medical Center in Sylmar received a Three-Star ranking, and Providence Holy Cross Medical Center in garnered the Two-Star ranking.

The overall rating reflects an evaluation in nearly 57 areas, according to hospital officials. Henry Mayo spokesman Patrick Moody said the rankings didn’t specifically indicate how the categories were waited, but he knew the hospital’s improved patient care was one component.

“We have been working hard to improve our patient experience,” Moody said, “so I know that’s part of it.”

The overall rating includes 57 of the more than 100 measures reported on Hospital Compare, divided into seven measure groups or categories: mortality, safety of care, readmission, patient experience, effectiveness of care, timeliness of care, efficient use of medical imaging, and unplanned hospital visits, according to the government’s Medicare website.

For example, some of the information solicited in the health care survey for the “Mortality” category include the following for hospitals: Death rate for heart attack patients; death rate for heart failure patients; deaths among patients with serious treatable complications after surgery, to name a few.

Hospital Compare has information about the quality of care at over 4,000 Medicare-certified hospitals- Opens in a new window, including over 130 Veterans Administration (VA) medical centers, across the country.

The guide is useful for those who are able to consider their medical needs and plan accordingly, according to the website.

“In an emergency, you should go to the nearest hospital,” according to the site. “When you are able to plan ahead, the Hospital Compare overall rating can provide a starting point for comparing a hospital to others locally and nationwide. Along with the overall rating, Hospital Compare includes information on many important aspects of quality, such as rates of infection and complications and patients’ experiences, based on survey results.”

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