Recently, I had the pleasure of having three wisdom teeth removed and now that the pain has subsided, I can reflect on the service fundamentals that were flawlessly executed. Ericka, the receptionist, was
In August, my wife and I have been married for 27 years and my brother-in-law, Richard, will have worked for his company for 27 years. Richard has also been blessed with
Here are 6 similarities between good fathering and good leadership: 1. Just as good fathers know they must work hard and provide for their families, good leaders understand they must work hard
Jared is a hard worker. He arrives 10 minutes before his shift starts. His belief is, he should be ready to begin his tasks right at the top of the hour,
I’ll always remember the soccer game when I threw my jersey on the ground to show my disagreement with the referee’s decision to award a penalty kick to our opponents.
My wife and I have set ourselves a goal to run a half-marathon in every state. Up until the onset of the pandemic we’d completed nine over the last three
If I’ve learned anything about human behavior, it’s that our perceptions drive our behaviors, which dictate our results. Our perceptions are the window through which we see the world —
Paul butler Signal Contributing Writer “The trouble with most accountants is, they know the cost of everything but the value of very little.” ~ Albert Einstein My wife and I
I’ll always remember the soccer game when I threw my jersey on the ground to show my disagreement with the referee’s decision to award a penalty kick to our opponents.
Paul butler Signal Contributing Writer Going the Extra Mile The primary purpose of government is to protect life and property. To enable a government to do this, it must ensure
“The secret to the many is the one” is a phrase I picked up at some point somewhere. I can’t recall why someone said that to me or in what
Today — the day after Christmas Day is not just Dec. 26, but for many it’s Boxing Day. It’s often said in England, “Christmas Day is for family and Boxing
When I was a kid growing up in England there was a TV show titled, “Upstairs Downstairs.” Set in a large Belgravia townhouse in central London, the series depicts the
The primary purpose of government is to protect life and property. To enable a government to do this, it must ensure its income is greater than its expenses. Likewise, by
Thanksgiving was a day most of us as Americans pause to give thanks for what we have, just hours before we flocked to the stores to buy what we don’t
Paul Butler Signal Contributing Writer For the last four years, my wife and I have served as volunteers at a summer camp for children in the foster-care system. Last year,
I believe these seven components are interdependent and can actually provide a much more balanced, healthy and sustainable scoreboard to measure an organization’s success. Customer We have to start with
I’m a great believer that every employee should be able to earn a little treat in their paycheck for going over and beyond the call of duty. In the hotel
Over the years, many people have told me I’m good at managing time. The focus of this week’s article is to share with you some best practices I use, which
Last week, we saw the start of the 2020 presidential debates here in the United States — a battle that was highly entertaining and of paramount importance for the opponents.
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