Princess Cruises returns to ports of Los Angeles, San Francisco
Princess Cruises President Jan Swartz and Port Executive Director Gene Seroka, right to left, celebrate the maiden call of Majestic Princess to the Port of Los Angeles. Courtesy of Rob Comeau

Princess Cruises returns to ports of Los Angeles, San Francisco

After nearly two years, Santa Clarita-based Princess Cruises’ Majestic Princess ship was the first to dock into both the Port of Los Angeles and San Francisco earlier this month. During…

Princess Cruises announces domestic trips to resume
In an effort to address guidelines and any potential concerns, Majestic Princess is offering what it calls “TrulyTouchless” experiences, designed to keep people safe while traveling. Courtesy Photo / Princess Cruises

Princess Cruises announces domestic trips to resume

Following passage of the Alaska Tourism Restoration Act, work with Alaska government officials and recent guidance from the U.S. Centers for Disease Control and Prevention (CDC), Princess Cruises intends to return to service…

Princess hiring: Cruise line adding 200 positions, restructuring shared professional services group
The Princess Cruise Lines office is located next to the Westfield Valencia Town Center, but it's not considered part of Centennial's new purchase of the mall. Bobby Block/The Signal

Princess hiring: Cruise line adding 200 positions, restructuring shared professional services group

The pandemic brought the cruise industry to a halt last year, with not a single ship having left a U.S. port since.  Now more than a year later, Santa Clarita-based…

Princess Cruises announces layoffs, furloughs for 50% of California workforce due to COVID-19
The Princess Cruise Lines office is located next to the Westfield Valencia Town Center, but it's not considered part of Centennial's new purchase of the mall. Bobby Block/The Signal

Princess Cruises announces layoffs, furloughs for 50% of California workforce due to COVID-19

Princess Cruises, the international cruise line based in Santa Clarita, announced Thursday it will lay off or furlough approximately 50% of its California workforce due to the impacts of COVID-19.…

Princess Cruises faces lawsuit, revises cancellation policy
The Princess Cruise Lines office is located next to the Westfield Valencia Town Center, but it's not considered part of Centennial's new purchase of the mall. Bobby Block/The Signal

Princess Cruises faces lawsuit, revises cancellation policy

A Florida couple aboard the Grand Princess cruise ship carrying more than a dozen passengers and crew who tested positive for the coronavirus, or COVID-19, has filed a lawsuit against…

Coronavirus: cases jump to 135 aboard Diamond Princess; SCV couple in good health
"Cruise Ship leaving Seattle" by harry_nl is licensed under CC BY-NC-SA 2.0

Coronavirus: cases jump to 135 aboard Diamond Princess; SCV couple in good health

The number of confirmed coronavirus cases aboard the quarantined Diamond Princess cruise ship more than doubled over the weekend, bringing the latest count to 135 people affected, the Santa Clarita-based…

Princess Cruises conducts summer community outreach
Princess Cruises employees paint a section of slope wall in the Santa Clara River bed as part of graffiti removal with the city near Wiley Canyon Road in Newhall as part of the Summer Sizzle Series of community outreach on Wednesday. Dan Watson/The Signal

Princess Cruises conducts summer community outreach

Princess Cruises employees have had been busy this summer with their Summer Sizzle Series of community outreach here in Santa Clarita, including efforts to help the homeless and remove graffiti…

Princess Cruises shares their best customer services strategies
Lorna Warren, vice president of guest services for Princess Cruises offers guests the company's best customer service strategies at COC on Friday, Sept. 28, 2018. Tammy Murga/ The Signal

Princess Cruises shares their best customer services strategies

Jen Wright, director of trade reservations with Princess Cruises, defines customer service as something that, “We know when we experience it, and we certainly know when it doesn’t happen.” She…

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