Valencia Acura has earned Acura Precision Team distinction for the 14th time, an exclusive honor for select dealerships that deliver an outstanding client experience while achieving operational excellence. Valencia Acura was one of only 85 Acura dealerships nationwide to earn this exclusive honor for 2019. Executives from Acura’s corporate office traveled to Santa Clarita to attend a celebration luncheon at the dealership on Aug. 26.
Acura dealerships recognized for the Acura Precision Team honor deliver exceptional results across their business operations as measured against performance criteria in the areas of client treatment, sales performance, service performance, facility and finance.
“I’m extremely proud to honor Valencia Acura as an exclusive member of our Acura Precision Team for consistently exceeding expectations and creating trusted relationships with our Acura clients,” said Jon Ikeda, vice president and Acura brand officer. “Acura dealers play a critical role in advancing the brand, and this award recognizes the Valencia Acura team for embodying our precision crafted performance DNA every day.”
“For 23 years, Don and I have worked to create a car buying experience based on treating customers the way we ourselves want to be treated,” said Cheri Fleming, dealer/principal, Valencia Acura. “Infusing a culture of friendship, we have received the support of many new and loyal customers, some who have purchased 10 or more vehicles from our showroom floor.”
“The truth is that we have an amazing team at Valencia Acura who embrace both our customer service vision and the Acura brand. It’s an affordable luxury brand best defined by its precision crafted performance,” Fleming added.
In recognition of this achievement, each Precision Team dealership receives an exquisite custom-designed trophy along with recognition materials.
Valencia Acura is located at 23955 Creekside Road in Valencia.